Privacy Policy

Effective Date: August 1, 2025

Soleil Psychology (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website or communicate with us online.

Introduction

This policy applies to information collected through this website and through any contact you initiate via online forms or email. If you become a client, you will receive additional privacy protections under HIPAA, described in our Notice of Privacy Practices.

Information We Collect

We collect personal information that you voluntarily provide when you use this website, contact us, or engage in services. This may include:

  • Contact information such as your name, email address, and phone number
  • Demographic or scheduling details you provide when requesting an appointment
  • Information included in your message if you complete a contact form
  • Other identifying information that you choose to submit, such as the reason you’re seeking therapy or availability preferences

We do not collect protected health information (PHI) through this website. If you become a client, any PHI you share will be handled in accordance with HIPAA and applicable state confidentiality laws.

We also automatically collect limited technical information through cookies or analytics tools to understand general website usage. This may include:

  • Browser type
  • Device and operating system
  • Pages visited on our site
  • Time spent on each page
  • IP address

This data helps us improve website functionality and user experience and is not linked to your identity.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries
  • Coordinate or schedule appointments
  • Improve website performance and user experience
  • Comply with applicable laws and regulations

We do not use your personal information for advertising, nor do we share it with third parties for marketing purposes.

How We Share Your Information

We do not sell, rent, or trade your information. We may share your data only in limited situations, such as:

  • With secure service providers who assist with website operations (e.g., hosting or scheduling software)
  • As required by law, including for the protection of health and safety
  • If you become a client, with your written authorization or in accordance with HIPAA

Confidentiality & Security

We take your privacy seriously and implement technical and administrative safeguards to protect your data. This includes secure website hosting, limited access to data, and encryption where appropriate.

If you become a client, your health information will be protected under HIPAA and state confidentiality laws and handled in accordance with our Notice of Privacy Practices.

Your Rights

You may have the right to:

  • Access or correct your personal information
  • Request deletion of information you’ve shared through this site
  • Withdraw consent for us to use your information (when applicable)
  • Request information about how your data has been used

If you are a California resident, you may also have additional rights under the California Consumer Privacy Act (CCPA), including the right to request disclosure of personal information collected and to opt out of data sharing.

We do not respond to “Do Not Track” signals at this time.

Cookies & Analytics

This website uses basic cookies and analytic tools to measure traffic and improve functionality. Cookies do not collect personal information and are not used to track users across sites. You can disable cookies through your browser settings if you prefer.

Children’s Privacy

This website is not intended for use by children, and we do not knowingly collect personal information from children. If you believe a child has submitted personal data through this site, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy periodically. The “Effective Date” at the top of this page reflects the latest version. Any material changes will be posted here.

Contact

If you have any questions about this Privacy Policy or your information, please email us at drpalmwood@soleilpsych.com.